Pustakvani – Shipping & Delivery Policy
Last Updated: 31 July 2025
Pustakvani par aapka swagat hai!
Hamare platform par aap physical books aur digital eBooks (PDF/Flipbook) dono kharid sakte hain. Neeche hamari Shipping & Delivery Policy di gayi hai:
1. Shipping Coverage
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Physical Books: Filhaal hum sirf India ke andar shipping provide karte hain.
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Digital eBooks: Digital products (PDF/Flipbook) worldwide instantly deliver hote hain.
2. Order Processing Time
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Physical Books:
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Orders 1–2 business days me process kiye jate hain.
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Order confirm hote hi aapko email/SMS notification milega.
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Digital eBooks:
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Payment complete hote hi aapke My Account section me:
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PDF download link
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Flipbook reading option
turant activate ho jata hai.
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3. Delivery Time & Charges
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Standard Delivery (Physical Books):
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Metro cities: 7–8 business days
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Non-metro / remote areas: 5–10 business days
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Shipping Charges:
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₹50 flat rate for orders below ₹599
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Free shipping for orders above ₹599
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Digital Products:
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No shipping charges – turant online access.
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4. Order Tracking
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Jaise hi physical order ship hota hai, aapko tracking link email/SMS ke through mil jata hai.
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Digital products ke liye order confirmation email hi aapka access hota hai.
5. Delays & Exceptions
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Delivery hamare courier partners ke through hoti hai.
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Public holidays, strikes, ya natural calamities ki wajah se delay ho sakta hai.
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Delay hone par hum aapko email ya SMS se notify karenge.
6. Customer Support
Agar aapke order me shipping delay, tracking issue ya delivery damage ho, toh humse sampark karein: