Order Cancellation, Returns, and Refund Policy
Books purchased through Pustakvani are printed as per the order placed. As all books are printed on demand, we regret to inform you that we cannot cancel orders, accept returns, or provide refunds once the order is confirmed.
Content and Design Quality Disclaimer: Since Pustakvani provides a platform for self-publishing, the authors are solely responsible for the content, design, and overall quality of their work. This includes, but is not limited to, spelling errors, grammatical mistakes, design inconsistencies, and formatting issues. As our platform is open to all authors, Pustakvani does not review, edit, or monitor individual content prior to publication, and we do not take responsibility for any quality issues with the content or design.
Defective Product Replacement: In the rare event that you receive a product with a production defect, such as missing pages, torn corners, or any other physical damage, we will be happy to offer you a replacement copy of the book at no additional cost.
To request a replacement, please reach out to us via email at info@pustakvani.com within 7 days of receiving the defective product. Be sure to include your order number and a clear description of the defect.
Please note that replacement requests for defective products will only be processed if the item is returned in its original condition. Pustakvani will not be responsible for any damage that occurs after the product has been received by the customer.