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Business, Purchase Transaction Policies

E-Book Purchase Terms , Shipping and Delivery Policy, Refund and Returns Policy, Cancellation and Refund, Affiliate & Advertisement Policy

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E-Book Purchase Terms
Shipping and Delivery Policy
Refund and Returns Policy
Cancellation and Refund
Affiliate & Advertisement Policy

E-Book Purchase Terms Policy

e-Book Purchase Terms – PustakvaniBy purchasing an eBook from Pustakvani, you (“Buyer”) agree to the following terms and conditions governing the use, access, and ownership of digital content on our platform.

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E-Book Purchase Terms Policy

e-Book Purchase Terms – Pustakvani

By purchasing an eBook from Pustakvani, you (“Buyer”) agree to the following terms and conditions governing the use, access, and ownership of digital content on our platform.

📥 Usage Rights

  • When you purchase an eBook, you are not buying the ownership of the file itself but acquiring a non-exclusive, non-transferable, non-distributable license to access and read it.

  • This license is granted solely for your personal, non-commercial use in compliance with Indian copyright law and Pustakvani’s platform policies.

  • You may not:

    • Resell, redistribute, or sublicense the eBook

    • Share it through email, websites, or physical media

    • Modify, alter, or remove digital watermarks or embedded security marks

    • Upload the file to public or private repositories, social media platforms, or file-sharing websites

🔐 Download Access

  • After your purchase, you will be provided with download access to your eBook through your Pustakvani account.

  • In general, we allow multiple downloads for your convenience across your personal devices (mobile, tablet, desktop, eReader). However, Pustakvani is obligated to provide at least one successful download.

  • To ensure the integrity of your purchase, your email ID will be watermarked (digitally stamped) on the PDF file for identification and piracy prevention.

  • Buyers must not remove, tamper with, or conceal this watermark. Attempting to do so may result in suspension of your account and potential legal action under anti-piracy and cybercrime laws.

📄 Ownership & Copyright

  • All copyrights for the eBook content remain with the respective authors or publishers.

  • Pustakvani only facilitates the sale and secure delivery of digital content. We do not claim ownership over any intellectual property in the eBooks listed unless explicitly stated.

  • Authors have the right to unpublish or modify their content at any time. However, once purchased, your copy of the eBook remains accessible under the original terms.

⛔ Unauthorized Use

  • Sharing your downloaded copy, especially with your email watermark, may result in legal consequences and immediate suspension of your Pustakvani account.

  • We reserve the right to disable downloads or take appropriate action if misuse or piracy is detected.

💬 Customer Support

If you experience issues with downloading your eBook or if the file appears to be corrupted, please reach out to us at

📧 support@pustakvani.com with:

  • Your Order ID

  • Registered email address

  • A brief description of the issue

We will do our best to resolve your issue promptly and, if required, reissue a clean copy of the file.

⚖️ Legal Note

Purchasing an eBook from Pustakvani implies your acceptance of these terms, as well as the general Terms of Use and Privacy Policy of our website. Any violation may lead to suspension of access and/or legal proceedings under applicable Indian cyber and copyright laws.

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Shipping & Delivery Policy

Pustakvani par aapka swagat hai! Hamare platform par aap physical books aur digital eBooks (PDF/Flipbook) dono kharid sakte hain. Neeche hamari Shipping aur Delivery Policy di gayi hai:

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Shipping & Delivery Policy

Pustakvani – Shipping & Delivery Policy

Last Updated: 31 July 2025

Pustakvani par aapka swagat hai!
Hamare platform par aap physical books aur digital eBooks (PDF/Flipbook) dono kharid sakte hain. Neeche hamari Shipping & Delivery Policy di gayi hai:

1. Shipping Coverage

  • Physical Books: Filhaal hum sirf India ke andar shipping provide karte hain.

  • Digital eBooks: Digital products (PDF/Flipbook) worldwide instantly deliver hote hain.

2. Order Processing Time

  • Physical Books:

    • Orders 1–2 business days me process kiye jate hain.

    • Order confirm hote hi aapko email/SMS notification milega.

  • Digital eBooks:

    • Payment complete hote hi aapke My Account section me:

      • PDF download link

      • Flipbook reading option
        turant activate ho jata hai.

3. Delivery Time & Charges

  • Standard Delivery (Physical Books):

    • Metro cities: 7–8 business days

    • Non-metro / remote areas: 5–10 business days

  • Shipping Charges:

    • ₹50 flat rate for orders below ₹599

    • Free shipping for orders above ₹599

  • Digital Products:

    • No shipping charges – turant online access.

4. Order Tracking

  • Jaise hi physical order ship hota hai, aapko tracking link email/SMS ke through mil jata hai.

  • Digital products ke liye order confirmation email hi aapka access hota hai.

5. Delays & Exceptions

  • Delivery hamare courier partners ke through hoti hai.

  • Public holidays, strikes, ya natural calamities ki wajah se delay ho sakta hai.

  • Delay hone par hum aapko email ya SMS se notify karenge.

6. Customer Support

Agar aapke order me shipping delay, tracking issue ya delivery damage ho, toh humse sampark karein:

📧 support@pustakvani.com

Refund and Returns Policy

E-Books and Digital Products All e-book and digital content sales are final and non-refundable once the product has been delivered or accessed. ....................

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Refund and Returns Policy

Refund and Returns Policy

At Pustakvani, we strive to ensure complete satisfaction with every purchase. Please review our policy regarding refunds and returns:

E-Books and Digital Products

  • All e-book and digital content sales are final and non-refundable once the product has been delivered or accessed.
  • In case of a technical issue (e.g., file not opening or corrupted), please contact our support team within 48 hours of purchase for assistance or replacement.

Printed Books (if applicable)

  • Returns are accepted only for defective or incorrectly shipped items.
  • To request a return, contact us within 7 days of delivery with order details and images of the issue.
  • Returned items must be in unused and original condition.

Refund Process

  • Approved refunds will be processed within 5–7 business days to the original payment method.
  • Refunds are not applicable for:
    • Change of mind
    • Incorrect email entry by user
    • Delays caused by third-party services

For support, please reach out to: support@pustakvani.com

Cancellation and Refund Policy

Books purchased through Pustakvani are printed as per the order placed. As all books are printed on demand, we regret to inform .........................

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Cancellation and Refund

Last Updated: 31 July 2025

At Pustakvani, transparency aur customer satisfaction hamari priority hai. Kripya neeche di gayi policy ko dhyan se padhein:

1. Order Cancellation

  • Books purchased through Pustakvani are printed on demand.

  • Once the order is confirmed, cancellation is not possible.

2. Returns & Refunds

  • Digital Products (eBooks / Flipbook):

    • All sales are final and non-refundable once delivered.

    • Agar koi technical issue (file corrupt / not opening) ho, toh support team ko 48 hours ke andar contact karein.

  • Printed Books:

    • As all books are printed on demand, we do not accept returns or issue refunds for:

      • Change of mind

      • Author content/design quality issues (spelling errors, grammar, formatting, etc.)

3. Content & Design Disclaimer

  • Pustakvani is a self-publishing platform.

  • Authors are solely responsible for the content, design, and overall quality of their work.

  • Pustakvani does not review, edit, or guarantee content accuracy.

4. Defective Product Replacement

  • In the rare event of a production defect (e.g., missing pages, torn corners, or printing error), we will provide a free replacement.

  • To request a replacement:

    • Email us at info@pustakvani.com within 7 days of receiving the order.

    • Mention your Order Number and attach clear images of the defect.

  • Replacements will be issued only if the defective product is returned in its original condition.

  • Pustakvani will not be responsible for any damage that occurs after delivery.

Affiliate & Advertisement Policy for Pustakvani

At Pustakvani.com, we aim to support literature, creativity, and independent publishing. To sustain and grow our platform, we allow the use of affiliate links and .....................

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Affiliate & Advertisement Policy for Pustakvani

At pustakvani.com, we aim to support literature, creativity, and independent publishing. To sustain and grow our platform, we allow the use of affiliate links and advertisements in a transparent and ethical manner. This policy outlines how affiliate marketing and advertising are managed on our website.

1. Affiliate Policy

pustakvani.com may participate in affiliate programs, which means we may earn commissions when users purchase products or services through the links provided on our site.

a. Use of Affiliate Links

  • Affiliate links may be used within blog posts, book reviews, banners, and recommended resources.

  • We only promote products and services that align with our literary, educational, or publishing values.

  • Any content that includes affiliate links will carry a disclaimer for full transparency.

b. Writer & Contributor Guidelines

  • Writers and contributors may include affiliate links in their content only with prior approval from the Pustakvani editorial team.

  • Affiliate content must be relevant, non-spammy, and provide value to readers.

  • Any personal affiliate links must be disclosed clearly by the author in their post.

c. Earnings & Revenue Sharing

  • Pustakvani may share a percentage of affiliate revenue with contributors when appropriate and agreed upon.

  • All affiliate arrangements are subject to tracking verification and compliance with our terms.

2. Advertisement Policy

We allow advertisements on Pustakvani to help sustain platform operations while ensuring a clean, non-intrusive user experience.

a. Ad Types Allowed

  • Google AdSense and other contextual ad networks.

  • Sponsored posts, banners, and native ads.

  • Literary & Educational Ads relevant to our audience.

b. Ad Placement

  • Ads may appear in sidebars, banners, footer sections, or within content (clearly labeled as “Sponsored”).

  • We do not allow pop-ups, auto-playing video ads, or any ad formats that negatively impact user experience.

c. Advertiser Guidelines

  • All advertisers must comply with Indian laws and the platform’s content standards.

  • We do not accept ads for:

    • Adult or sexually explicit content

    • Gambling or betting

    • Harmful or misleading health claims

    • Political or hate-based content

d. Partner Advertising

  • Verified partners may advertise their books, courses, events, or services directly through Pustakvani Advertising Solutions.

  • Interested advertisers can contact us via our Advertising Page or email us at pustakvani@pustakvani.com.

3. Transparency & Ethics

We believe in full transparency with our community:

  • Sponsored content and affiliate links will always be clearly disclosed.

  • We prioritize ethical promotion and will never recommend a product or service solely for profit.

4. Policy Updates

This policy is subject to change as our platform evolves. Any updates will be reflected on this page and notified to registered contributors and advertisers.

If you have questions regarding this policy or want to partner with us for advertisement or affiliate collaborations, please contact us at contact@pustakvani.com.

Payments for orders placed on Pustakvani.com are processed through our publishing imprint Poetry Book Bazar. Transaction statements may reflect the name Poetry Book Bazar. This imprint operates under the Pustakvani brand.

Disclaimer : “As an Amazon Associate, Pustakvani earns from qualifying purchases.”

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