Pustakvani – Shipping & Delivery Policy
Last Updated: 31 July 2025
Pustakvani par aapka swagat hai!
Hamare platform par aap physical books aur digital eBooks (PDF/Flipbook) dono kharid sakte hain. Neeche hamari Shipping & Delivery Policy di gayi hai:
1. Shipping Coverage
Physical Books: Filhaal hum sirf India ke andar shipping provide karte hain.
Digital eBooks: Digital products (PDF/Flipbook) worldwide instantly deliver hote hain.
2. Order Processing Time
Physical Books:
Orders 1–2 business days me process kiye jate hain.
Order confirm hote hi aapko email/SMS notification milega.
Digital eBooks:
Payment complete hote hi aapke My Account section me:
PDF download link
Flipbook reading option
turant activate ho jata hai.
3. Delivery Time & Charges
Standard Delivery (Physical Books):
Metro cities: 7–8 business days
Non-metro / remote areas: 5–10 business days
Shipping Charges:
₹50 flat rate for orders below ₹599
Free shipping for orders above ₹599
Digital Products:
No shipping charges – turant online access.
4. Order Tracking
Jaise hi physical order ship hota hai, aapko tracking link email/SMS ke through mil jata hai.
Digital products ke liye order confirmation email hi aapka access hota hai.
5. Delays & Exceptions
Delivery hamare courier partners ke through hoti hai.
Public holidays, strikes, ya natural calamities ki wajah se delay ho sakta hai.
Delay hone par hum aapko email ya SMS se notify karenge.
6. Customer Support
Agar aapke order me shipping delay, tracking issue ya delivery damage ho, toh humse sampark karein: