Last Updated: 31 July 2025
At Pustakvani, transparency aur customer satisfaction hamari priority hai. Kripya neeche di gayi policy ko dhyan se padhein:
1. Order Cancellation
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Books purchased through Pustakvani are printed on demand.
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Once the order is confirmed, cancellation is not possible.
2. Returns & Refunds
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Digital Products (eBooks / Flipbook):
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All sales are final and non-refundable once delivered.
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Agar koi technical issue (file corrupt / not opening) ho, toh support team ko 48 hours ke andar contact karein.
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Printed Books:
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As all books are printed on demand, we do not accept returns or issue refunds for:
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Change of mind
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Author content/design quality issues (spelling errors, grammar, formatting, etc.)
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3. Content & Design Disclaimer
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Pustakvani is a self-publishing platform.
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Authors are solely responsible for the content, design, and overall quality of their work.
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Pustakvani does not review, edit, or guarantee content accuracy.
4. Defective Product Replacement
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In the rare event of a production defect (e.g., missing pages, torn corners, or printing error), we will provide a free replacement.
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To request a replacement:
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Email us at info@pustakvani.com within 7 days of receiving the order.
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Mention your Order Number and attach clear images of the defect.
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Replacements will be issued only if the defective product is returned in its original condition.
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Pustakvani will not be responsible for any damage that occurs after delivery.